Frequently Asked Questions
About LoanStar.net Mortgage Websites

Expertsites LoanStar.net creates professionally designed websites for mortgage professionals -- customized for your company.  Below are answers to our most frequently asked questions.

What is the difference between domain name hosting and sub-domain hosting?

Domain name hosting services are available when you have your own domain name. This means you have a domain name registered through a central Internet registry; that domain name registration requires periodic renewal. We refer to *companyname.com* when we talk about domain names and hosting. You receive a robust package of special website and e-mail features with domain name hosting through Expertsites LoanStar.net.

Subdomain hosting is the type of service we offer when you use *companyname.loanstar.net* for your website. It is less expensive and it offers a smaller menu of services. Your e-mail address is companyname@loanstar.net

In general, subdomain hosting is a good way to get started on the Internet, but it has limitations. Domain name hosting is slightly more expensive and you must keep your domain name registration current. You gain greater credibility and robust e-mail services when you use domain name hosting services.

Who owns the domain name for my Expertsites LoanStar.net website?

You do! When we register a new domain name or transfer your current domain to Expertsites LoanStar.net hosting servers, you retain ownership and control of your domain name. The technical contact will be Expertsites, Inc.

How do I register a new domain name or transfer an existing domain name for my new Expertsites LoanStar.net website?

We’ll help you every step of the way! Our technical staff will help you select and register a new domain name, if needed. To transfer an existing domain name, our technical staff will verify the current registration and advise you on how to effect the transfer. Steps required to transfer a domain name vary depending on how the registration was filed and which online registry was used. You can be confident that we’ll help you ever step of the way for transfers, too!

Can I use another hosting service for my Expertsites LoanStar.net website?

No, this is not possible. Expertsites LoanStar.net websites feature calculators that run on our servers. Online security features also are an integral part of your server set up. Using only Expertsites LoanStar.net servers is an essential element in keeping website prices low for our customers.

How do I check my website viewer statistics?

Expertsites LoanStar.net domain name hosting services include a password-protected statistics report that you can view with your browser. We will send you the access information when we set up your host server.

Can I track leads from my affiliate programs?

Yes, we can set up mirror sites that can be linked from your affiliate sites, so you know traffic at a mirror site comes from a specific affiliate. You must have your own independently hosted website first. We will set up sub-domain mirror sites on Expertsites LoanStar.net to track specific leads. Mirror sites require separate hosting fees; you can set up subdomain mirror sites or use a different domain name.

How do I receive e-mail?

We will set up e-mail forwarding when we set up your Expertsites LoanStar.net website. You log on to your Internet Service Provider as usual, and receive e-mail that has been routed through your website. You can continue to use the e-mail address you established with your ISP as well.

Do I have to do anything special to send e-mail through my website?

You should set up the e-mail program you use on your computer so that your e-mail identity matches the e-mail address you use.

How do I receive information from my website online application forms and contact forms?

You receive the information viewers submit via e-mail, just as you receive any other e-mail.

What if I need a higher level of security for personal data?

If you require a higher level of security for information requested by your online forms, we can set up your server to store the information. You would then have to access the information on a secure server page using your web browser.

How will Internet search tools find my website?

Your customized domain name Expertsites LoanStar.net website is optimized for search tools in many ways. We program meta tags such as key words in ways that are proven successful with the major online search tools. Your web page titles are specially programmed to help your site gain positioning and exposure in search tool databases.

Should I register my new Expertsites LoanStar.net website with Internet search tools?

We will send you a special search tool report when we publish your domain name website. This report incorporates the most recent industry information available to professional webmasters and will help you decide how and where to allocate your online marketing budget.

Should I use an online service to register my Expertsites LoanStar.net website with search engines?

In the past, resubmitting websites to search engines frequently was a standard practice, and many companies specialized in this service. Today, you pay for positioning on each search tool. Our special search tool report explains this in detail.